Pakistan Railways Internship – Call Center (Information Technology)
📍 Location: Islamabad | Internship (Contract-Based) | Full-Time
📅 Last Date to Apply: 25th September 2025
About the Job
Pakistan Railways is offering an excellent opportunity for fresh graduates to join as Internees in its Call Center under the Information Technology (IT) Internship Program 2025. This contract-based internship is designed for young professionals eager to gain hands-on experience in customer services, CRM handling, and IT-enabled operations.
With 30 vacancies available, the program provides a chance to work in a dynamic environment, enhance communication skills, and contribute towards the modernization of Pakistan Railways’ customer service operations.
🌟 Key Responsibilities
As a Call Center Intern, you will:
🔹 Handle and operate the Pakistan Railways Call Center CRM.
🔹 Develop and present daily reports through the CRM system.
🔹 Address customer queries related to train operations and services.
🔹 Provide support for official meetings, events, and conferences.
🔹 Enhance office operations through innovation and process improvements.
🔹 Collaborate with team members to achieve organizational goals.
🎓 Eligibility Criteria
Education:
Fresh Graduates with 16 years of education from an HEC recognized institution.
Preferred disciplines: B.A (English), BS Computer Science/IT, BBA, Mass Communication, Development Studies, or related fields.Age Limit:
Maximum 25 years.
Experience:
No prior experience required – fresh graduates are highly encouraged to apply.
Quota:
Open for candidates from all across Pakistan.
🧠 Required Skills
Strong communication skills (written & verbal).Ability to handle customer information queries professionally.
Knowledge of CRM systems will be an advantage.
Teamwork and collaboration.
Problem-solving and adaptability.
💼 Why Join Pakistan Railways?
Pakistan Railways, one of the country’s oldest and most significant public-sector organizations, is moving towards digital transformation. This internship program offers young graduates the chance to:
Learn and work with modern CRM systems.Develop professional skills in customer service & IT operations.
Be part of a national-level organization contributing to public service.
Gain valuable experience for future career opportunities in IT, management, and customer relations.
📌 Job Summary
The position offered by Pakistan Railways is for Call Center Internees under the IT Internship Program 2025. This is a contract-based internship located in Islamabad with a total of 30 vacancies available. The last date to apply is 25th September 2025.
Applicants must be fresh graduates with 16 years of education in disciplines such as B.A (English), BS Computer Science/IT, BBA, Mass Communication, or Development Studies from an HEC recognized institution. The maximum age limit is 25 years, and no prior experience is required. This opportunity is open to candidates from all over Pakistan.
📎 How to Apply
Interested candidates can apply online through the official Pakistan Railways careers portal before 25th September 2025.
📢 Call to Action
If you are a fresh graduate eager to start your professional journey in IT-enabled services and customer care with one of Pakistan’s most prestigious departments, don’t miss this opportunity. Apply today and become part of Pakistan Railways’ vision for modernization and improved customer service.
📞 Our Contact Information
For online apply, CV making, document printing, scanning, and passport-size photos, visit us today:
✅ Kashif Photostate Farooqabad
🕰️ Serving since 1992 with trust and quality
📍 Baba Kitaban Wala Chowk, Near Habib Bank Limited (0203), Farooqabad
📞 Phone/WhatsApp: 0300-4671728
🌐 Website: kashifphotostate.blogspot.com
📧 Email: kashifphotostate35404@gmail.com
✅ FAQs
1. Is this a paid internship?
Yes, it is a contract-based IT internship under Pakistan Railways, with a stipend according to departmental rules.
2. Can fresh graduates without experience apply?
Absolutely! No prior experience is required.
3. Where will the internship take place?
This internship is Islamabad-based at the Pakistan Railways Call Center.
4. How many positions are available?
There are a total of 30 vacancies under this program.
5. What is the last date to apply?
The deadline is 25th September 2025.
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